Secure military web application interface
Works / Federal Web UI/UX · Cleared Work

Cleared Communication Design

U.S. Department of Defense — Pentagon & Fort Belvoir

ClientU.S. Department of Defense
RoleDesigner — TS Cleared
Years2004 – 2018
DisciplineWeb · Publications
ClearanceU.S. Top Secret

Fourteen years designing inside the Pentagon, Fort Belvoir and the Mark Center, where the first person to review your work is a security officer and the second one has about eight seconds to read it.

50+
Government Web Projects
15+
Secure Applications
14 yrs
Continuously Cleared
TS
U.S. Top Secret Clearance
01 The Challenge

Design where the review board outranks the art director.

Across four contracts and fourteen years — the U.S. Army at the Hoffman Building, senior DoD leadership at the Pentagon, the visual overhaul at Fort Belvoir, and Washington Headquarters Services at the Mark Center — the work shared one condition civilian design almost never has: every deliverable cleared a security review before it reached a design review.

The audience compounded it. Briefing material for senior military leadership gets read in the minutes between meetings. A layout that requires patience is a layout that failed, regardless of how it looks.

02 The Strategy

Design for the eight seconds you actually get.

The governing decision across all of it was to design for the reading conditions rather than the portfolio: high information density that still resolves at a glance, an unmistakable hierarchy of what matters first, and absolutely no ornament competing with content.

Working under a Top Secret clearance also changes the method. You cannot iterate loosely on classified material or take work home to think about it. Decisions get made deliberately, in place, the first time.

03 The Process

Clearance, then content, then craft.

Classification review came first — what could be shown, at what level, to whom. Content architecture second: what the briefing actually needed to say and in what order. Interface and layout design third. Build and security sign-off last.

At Fort Belvoir the same sequence ran through a full front-end overhaul: diagrams, site maps, storyboards and functional specifications mapping the user journey before a single screen was designed. At WHS it ran through daily content operations in Drupal and AFPIMS for Pentagon directorates.

04 UX Decisions

Four choices that shaped the work.

Information density without visual noise

Command audiences need a lot on one page. The hierarchy does the work so the density never reads as clutter.

Because scrolling is not an option in a briefing

Front-end built on a known framework

The Fort Belvoir overhaul used HTML5, CSS3, Bootstrap and Angular Material rather than anything bespoke.

Because the next contractor has to maintain it

Content operations designed to be handed over

Drupal and AFPIMS workflows set up so cleared staff could publish without a designer in the loop.

Because a bottleneck with a clearance is still a bottleneck

Journey mapped before pixels

Diagrams, site maps, storyboards and functional specs produced first, reviewed by stakeholders, then designed.

Because rework inside a secure facility is expensive
05 Tools & Technology

What the work was built with.

Design

  • Photoshop
  • Illustrator
  • InDesign
  • Storyboards
  • Site Maps
  • Functional Specs

Build

  • HTML5
  • CSS3
  • Bootstrap
  • Angular Material
  • Responsive UI

Platforms

  • Drupal
  • AFPIMS
  • SEO
  • Secure Web Apps
06 The Outcome

Fifty-plus projects, fifteen secure applications, zero shortcuts.

Across the engagements: 50+ government web projects and 15+ secure web applications for senior DoD leadership, a full brand and responsive web system for the MKGCS contractor platform, and a front-end overhaul at Fort Belvoir that drove substantial growth in user engagement.

At the Mark Center I also helped organize the Pentagon's 40th anniversary commemoration, including the photography and videography.

07 Why It Matters

Most designers never work somewhere the deadline genuinely cannot move and the reviewer genuinely can stop the project. Fourteen years of that builds a specific habit: decide properly the first time, and make the work survive scrutiny from people who are not designers.

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